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Who Are We

Empowering Financial Freedom with True Balance - Your Instant Loan App

At True Balance, we redefine financial convenience through our instant loan app, providing swift access to credit and empowering you on the path to financial freedom.

Billion

Indian

Users

Our Journey

Our Inspirational Journey at True Balance

Founded in 2014, True Balance emerged with a mission to empower individuals facing financial challenges, especially those lacking traditional credit scores. As a digital lending pioneer in India, we introduced hassle-free, instant digital personal loans through our user-friendly app.

From the outset, our vision has been to provide quick financial assistance to the underserved, fostering economic independence. Committed to transparency and compliance, True Balance is a trusted partner for millions, offering a lifeline during emergencies.

Our customer-centric approach, coupled with cutting-edge technology and a commitment to financial inclusion, sets us apart as a beacon of reliability in the dynamic landscape of digital lending. Join us on this transformative journey, where we make applying for a personal loan a seamless and secure experience, reflecting our unwavering dedication to becoming the financial platform for the next billion.

Our Mission And Vision

Finance for All. A Financial Platform solving the last mile issues of 1 Billion Indians.

Core Values

True Balance stands firm on a foundation built upon five core values that define our organisational ethos. With radical ownership, we foster a sense of accountability, encouraging our team to take full responsibility for their contributions.

 

A customer-centric mindset drives us to prioritise user satisfaction, while a culture of thinking boldly fuels innovation. Candour, woven into our communication, ensures honesty and transparency, fostering trust within our organisation. Mission alignment unites us in the pursuit of becoming a financial platform for the next billion, reflecting our commitment to transformative and inclusive financial solutions.

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01. 

Radical Ownership

In the spirit of radical ownership, True Balance encourages employees to take end-to-end responsibility for their work, fostering a culture of accountability and dedication to delivering the best results.
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02.

Customer-Centric

With a customer-centric approach at our core, we prioritise the needs and satisfaction of our users. We value a result-oriented mindset, ensuring that every aspect of our services revolves around enhancing the customer experience.
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03.

Think Bold

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Empowering creativity and innovation, True Balance cultivates a culture where employees are encouraged to think boldly. This mindset stimulates inventive problem-solving, pushing boundaries to create impactful solutions.
04. 

Candour

Honesty and transparency are the cornerstones of our communication. True Balance promotes honesty at all levels, fostering an environment where open dialogue is not only encouraged but celebrated.
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05.

Mission Aligned

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To be mission-aligned is to be dedicated to the culture and mission of True Balance, committed to the vision of becoming a financial platform for the next billion. This core value ensures that every member of the True Balance family is united in purpose and contributing to our collective mission.

Our Team

Meet the True Balance Team

Behind the success of True Balance stands a dedicated and diverse team committed to revolutionising the digital lending landscape. Our professionals, driven by passion and expertise, work collaboratively to bring innovative financial solutions to your fingertips.

With a shared vision of financial inclusion, our team combines industry knowledge, technological prowess, and a customer-centric approach to ensure that True Balance remains at the forefront of empowering individuals on their financial journeys. Get to know the faces behind the mission, each contributing unique skills and perspectives to make True Balance the trusted platform it is today.

Awards and Recognitions

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Great Place to Work
2022, 2023, & 2024

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of Financial Inclusion Initiative
2023

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Best NBFC of the Year 
2021-2022

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The Happiest Workplaces Awards
2022 - 2023

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Top Payments Tech Minicorn
2020

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Top Fintech Startups in India
2021-2022

These prestigious awards reflect True Balance's consistent dedication to creating a positive workplace, championing financial inclusion, and achieving excellence in the financial technology sector.

Join Our Growing Team

True Balance is more than a workplace; it's a community of passionate individuals driving financial empowerment. If you're seeking a dynamic environment where your skills can make a real impact, consider joining our growing team.

We value diversity, innovation, and a shared commitment to our mission of becoming the financial platform for the next billion. Explore career opportunities with True Balance and contribute to reshaping the future of digital lending. Together, let's create financial solutions that transform lives and empower communities. 
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Join us on this exciting journey - where your career thrives and meaningful impact happens.

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Our destiny is not written for us, it’s written by us

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Finance for All

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Customer Support

(0120)-4001028

Built with Love
Made In India

True Balance app (Balancehero India Private Limited) is a digital lending partner of True Credits Private Limited (NBFC) that facilitates its users to avail innovative financial services from True Credits.

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