Gurugram, India
Balancehero India — the parent company of True Credits, an RBI-licensed NBFC lending through the True Balance fintech app — has secured USD 75 million in debt financing from Community Investment Management (CIM), a leading U.S.-based institutional impact investment manager. The landmark cross-border funding strengthens Balancehero's capital base and positions the company for its next league of growth and scale.
The funding will enable Balancehero to accelerate expansion into new markets, product categories, and customer segments across India. The capital infusion will further deepen the company's mission of providing fair, transparent and accessible credit to underserved and credit-invisible users.
Over the past year, True Credits' monthly loan disbursals have consistently crossed INR 500 crore, reflecting strong adoption of convenient and compliant digital lending solutions. Powered by Balancehero's AI-driven underwriting and disciplined risk management, the company continues to demonstrate sustainable unit economics and regulatory alignment.
Since 2014, CIM has enabled USD 18 billion in credit to more than 12 million underserved borrowers across North America and emerging markets, underscoring its commitment to responsible credit access globally.
"This investment underscores the strength of our model and the discipline with which we've built it. Our AI-enabled underwriting, solid unit economics and compliance-first approach position us well for the next stage of growth. Strengthened liquidity and CIM's impact-capital approach enable us to responsibly serve millions more borrowers and accelerate our vision of 'Finance for All'."
— Anupam Vasadani, Group CFO, Balancehero
"We are pleased to partner with True Credits as we embark on our vision of an ambitious investment footprint in India. The company's focus on responsible credit delivery to underserved segments aligns well with CIM's strategy of backing scalable fintech platforms. Drawing on our experience over the past 12 years of investing in over 50 leading fintech companies globally and enabling more than US$30 billion in credit, we expect this investment to support True Credits' next phase of growth."
— Ravi Vukkadala, Country Director, India, CIM
A large segment of India still lacks access to dependable credit. CIM's focus on backing innovative fintechs that expand fair credit access aligns with our commitment to building a financial system where everyone has the tools they need to move forward. By partnering with Balancehero, we are supporting an AI-driven lending model that expands access responsibly and at scale. Balancehero's disciplined risk systems and deep understanding of underserved users align well with CIM's commitment to backing fintech innovators who broaden fair credit access.
This partnership brings together Balancehero's digital lending expertise and CIM's impact-oriented capital, laying a strong foundation to scale credit inclusion responsibly, backed by long-term and globally trusted financial support.
About True Credits
Established in 2019, True Credits is the RBI licensed NBFC that provides innovative financial services to empower the next billion credit-underserved users. They cater to the personal and business needs of consumers by providing fast and hassle-free finance. True Credits is focused towards underserved users who have created a huge demand for instant credit services in India.
About Balancehero India
Balancehero India Private Limited (True Balance) is a leading AI-led financial services platform that offers solutions for all its customers' financial needs, including loans, utility bill payments, and prepaid recharges. With an NBFC and PPI license, Balancehero India is a pioneering company that leads the way in AI-driven innovation in financial services. It has been recognized as a "Soonicorn" which serves more than 95% of the country's pin codes. The group has raised over US$84 million in equity funding from marquee global investors such as NH Investment & Securities, Naver, Line, Shinhan Venture Investment among others. The company's goal is to become the go-to AI-empowered financial platform for the next billion people in India, advancing financial inclusion amongst the underserved and underbanked and playing a crucial role in India's vision of Viksit Bharat.
About CIM
Community Investment Management (CIM) is a global institutional impact investment manager that provides strategic debt funding to scale and demonstrate responsible innovation in lending to underserved borrowers. CIM's work aims to advance financial inclusion by partnering with select tech-enabled lending partners, improve financial health and drive widespread adoption of such fintech innovation by the financial mainstream.